We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@myfloraspace.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Info@myfloraspace.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We will always strive to provide the best customer service possible, do not hesitate to contact us at Info@myfloraspace.com
Find Out More About Us
What's Our Mission?
At My Flora Space, our mission is to help everyone experience the positive environmental and health impacts of growing their own vegetables. We provide an affordable, sustainable way to do this through innovative smart planters that ensure vegetables are grown in the most healthy manner possible. Whether you are new to gardening or have been gardening for years, My Flora Space makes vegetables easy to cultivate while helping ensure they look good and taste great. Our team is committed to being pioneers in the space of smart homegardening, providing quality products and trustworthy service along the journey.
Why we chose to do what we do?
With the rising cost of groceries, more and more people are looking for ways to save money on their weekly shopping trips. That is why we at My Flora Space have designed an affordable, innovative solution that allows anyone to have their own personal vegetable garden right inside your home! Our Smart Planters make it possible for you to reap the benefits of growing your own food without taking up too much space or breaking the bank.
Our planters come in a wide variety of sizes and shapes so that you can choose the one that best fits your needs. We also provide detailed instructions on how to use them and what kind of vegetables and fruits work best with each design.
Not only are our Smart Planters good for saving money, they’re also great for saving time! With our planters, you don’t need to worry about having to go outside and weed or water you garden; all of these tasks will be taken care of automatically. And since our planters are designed specifically with the user in mind, they’re easy to install and maintain.
The average household in the United States spends around $6000-7000 per year on groceries alone (according The Bureau Of Labor Statistics Report). With a Smart Planter, you can drastically reduce this amount by growing what you eat yourself! Not only will it save you money in the long run, but it’s also a great way to bond with your family over a shared activity like gardening or cooking together. Plus, nothing tastes better than homegrown fruits or vegetables straight from your own backyard!
For every planter purchased, we donate 5% to our partners FoodForThePoor.org to help local and international communities fight against food scarcities and food deserts.
Please visit FoodForThePoor.org for more information.
How to contact us?
You can find out how to contact us by scrolling to our Contact Page. There, you will find a contact form to submit a request, including returns.
You can also message us on instagram @MyFloraSpace!
Shipping and Return Policies
Shipping within the US & Canada typically takes 5 - 8 Business days without any supply chain delays and 10 - 15 Days Internationally.
You can return your damaged smart planter within 30 days of receipt.
Please refer to the Shipping and Return Policy pages in the footer for more descriptive policy explanations.